We guarantee your satisfaction with all
Bathrobesonline.com merchandise.
You may return any UNUSED, UNWASHED and
LINT FREE merchandise if you are dissatisfied
with your purchase within 30 days after
the shipping date.
All returns require an Exchanged Merchandise
Authorization number ( EMA ). Please do not return
any merchandise without obtaining an EMA. In order
to obtain an EMA along with change instructions and the
correct return address, please complete and submit the Customer
Service Request Form
In order to ensure your return is safe and documented, send your package
via a prepaid , insured traceable method.
Any difference of the shipping and/or the product cost will be
charged/refunded accordingly.
We apologize if
we have inadvertently sent you incorrect merchandise. If this
happens to be the case, you will be reimbursed for the cost of
returning the merchandise. You will not be charged any
additional shipping and handling charges for replacement
merchandise shipments. We will process replacement merchandise
shipments with the shipment method of the original
order.
Customized items, used or washed products, products with lint, can not be exchanged.
Clearance/Sale items may only be exchanged
for items of equal or greater value.
Exchanges that arrive 30 days after the
shipping date will not be accepted. |
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